Refund policy

As a small web store that is entirely print on demand and without any physical warehouse, we are unable to accept returns. That being said, if there are defects in the product or printing, we want to make that right.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you have a concern about something you believe is defective in your product, please initially contact the print provider listed on your order (most likely Printify) for the fastest resolution with the fewest steps. If you are unable to resolve the issue with the print provider and still believe there is a defect, contact the store at info@subtlebluem.com for additional assistance.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@subtlebluem.com.