Firefly Sails Tote Bag

Returns Policy

As a small web store that is entirely print on demand and without any physical warehouse, we are unable to accept returns. That being said, if there are defects in the product or printing, we want to make that right.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you have a concern about something you believe is defective in your product, please initially contact the print provider listed on your order (most likely Printify) for the fastest resolution with the fewest steps. If you are unable to resolve the issue with the print provider and still believe there is a defect, contact the store at info@subtlebluem.com for additional assistance.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Shipping varies by product and print shop. If the shipping seems higher than expected, it is likely related to purchasing items printed at 2 or more print vendors. Printing non-clothing items such as notebooks, drinking glasses, bags, etc often require us to use specialized print providers which prevents us from being able to ship from a single location.